Avon—the world's leading direct seller of beauty and related products—utilizes Manhattan Associates' Reverse Logistics Management solution to support the company's new ez-Returns program. Avon has received very positive results, including a 90% approval rating from sales representatives—up from 40% before the program launch. The returns process, which previously took more than 60 days, now takes...Download (PDF)
Headquartered in Omaha, Nebraska, Hayneedle is an online retailer comprised of more than 220 online niche stores that feature a wide variety of products for the home. In order to consolidate its distribution operations, streamline and control WMS for greater visibility, and improve customer service and experience, Hayneedle implemented Manhattan Associates’ Warehouse Management, Distributed Order...Download (PDF)